If your tracking number isn’t working or showing updates, here are some troubleshooting steps to help you resolve the issue:
1. Double-Check the Tracking Number: Ensure that you’ve entered the tracking number correctly, without any typos or extra spaces. You can find the tracking number in your order confirmation email.
2. Wait for Updates: Sometimes, tracking information can take up to 24 hours to update. If you just received your tracking number, give it some time and try again later.
3. Contact the Courier Service: If your tracking number is still not working, contact the courier service directly. They may provide more accurate information or resolve any issues with your tracking number.
4. Check for Delays: Shipping delays can occur due to various reasons, such as weather conditions, customs processing, or high shipping volumes during peak seasons. Check if there are any known delays affecting your shipment.
5. Reach Out to Customer Support: If you’ve tried the above steps and your tracking number is still not working, contact our customer support team. They can help you investigate the issue and provide assistance.
By following these steps, you should be able to resolve any issues with your tracking number and stay updated on your order’s status. If you need further assistance, our customer support team is here to help!