If you need to change order details like the shipping address or product quantity, follow these instructions:
1. Log In to Your Account:
- Start by logging in to your account on our website using your email address and password.
2. Go to ‘My Orders’:
- Navigate to the ‘My Orders’ section. Here, you’ll find a list of all your recent orders.
3. Select the Order to Modify:
- Choose the order you want to modify by clicking on it to view the order details.
4. Click ‘Modify Order’:
- In the order details section, look for the ‘Modify Order’ button and click on it. This will allow you to make changes to the order.
5. Update Order Details:
- Change Shipping Address: If you need to update the shipping address, enter the new address in the designated fields. Make sure all details are accurate.
- Change Product Quantity: If you want to adjust the quantity of any items, update the numbers in the quantity fields.
6. Save Changes:
- After making the necessary changes, click ‘Save Changes’ or ‘Update Order’ to confirm the modifications. You may receive a confirmation email with the updated order details.
Important Notes:
- Time Limits: Modifications can only be made before the order is shipped. If the order has already been dispatched, changes are not possible, and you may need to follow our return policy.
- Fees: Some modifications, such as changing the shipping address after the order has been processed, may incur additional fees. Be sure to check our policy on order modifications.
- Customer Support: If you encounter any issues or need assistance with modifying your order, please contact our customer support team. They can help guide you through the process and answer any questions.
By following these steps, you can easily modify your order details before it is shipped. If you need further assistance, our customer support team is always here to help!