Tracking orders shipped internationally can sometimes be a bit more complex, but we aim to make it as straightforward as possible. Here’s what you need to know:
1. How to Track Your International Order: Once your order is dispatched, you will receive an email with a tracking number. Use this number on our “Order Tracking” page to get real-time updates on your shipment.
2. Customs Clearance: International shipments are subject to customs inspection in the destination country. This process can sometimes cause delays, but don’t worry—your tracking information will be updated once your package clears customs.
3. Delivery Partners: We collaborate with reliable international courier services to ensure your package reaches you safely. Depending on your location, the local delivery partner may vary.
4. Estimated Delivery Time: International delivery times can vary based on destination, shipping method, and customs processing. Please refer to our estimated delivery times for international orders, keeping in mind that these are approximations.
5. Duties and Taxes: Please be aware that your order may be subject to import duties and taxes, which are levied once the shipment reaches your country. These charges are the buyer’s responsibility.
6. Tracking Updates: International shipments may have periods where tracking updates are less frequent, especially during transit between countries. Rest assured, this is normal, and updates will appear as your package reaches major checkpoints.
7. Contacting Customer Support: If you have any questions or encounter issues with tracking your international order, our customer support team is here to help. They can provide additional information and assist with any concerns.
By understanding these key aspects of international order tracking, you can stay informed about your shipment’s journey and anticipate any potential delays. Happy shopping!