At Totaltreasures.in, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us.
1. Information We Collect
a. Personal Data
When you interact with our site, we may collect personal information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone number
- Shipping and billing address
- Payment information (processed securely through our payment gateways)
- Account login details (if you create an account)
b. Non-Personal Data
We may also collect non-personal information automatically as you navigate through the site:
- IP address
- Browser type and version
- Pages you visit and the time spent on those pages
- Operating system
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Order Processing: To process and fulfill your orders for physical products like fashion jewellery, ladies’ and men’s clothing, baby clothes (up to 12 years), handbags, mobile back covers, and digital products like WordPress GPL plugins, ebooks, fonts, kids’ learning material, planners, printable bundles, and gift cards.
- Customer Support: To provide you with customer support and respond to your inquiries.
- Personalization: To personalize your experience and to deliver content and product offerings relevant to your interests.
- Communication: To send you emails regarding your order status, updates, and promotional offers (you can opt-out at any time).
- Improvement of Services: To analyze data and feedback to improve our website, products, and services.
- Security: To detect and prevent fraud and other prohibited or illegal activities.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on Totaltreasures.in:
- Cookies: Small files stored on your device that help us recognize you and remember your preferences.
- Usage: Cookies help us keep you signed in, understand how you use our site, and tailor our services to your interests.
- Control: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our site may not function properly without cookies.
4. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your data with:
- Service Providers: Trusted third-party companies that assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).
- Legal Obligations: If required by law, we may disclose your information to comply with legal processes or protect our rights.
5. Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information:
- Encryption: Sensitive data (like payment information) is transmitted via Secure Socket Layer (SSL) technology.
- Access Controls: Personal information is accessible only by a limited number of persons who have special access rights and are required to keep the information confidential.
- Regular Scans: We regularly scan our systems for vulnerabilities to protect against unauthorized access.
6. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy unless a longer retention period is required by law.
7. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Correct any inaccuracies in your personal data.
- Deletion: Request deletion of your personal information (subject to certain legal obligations).
- Opt-Out: Unsubscribe from marketing communications by following the instructions in any marketing email or contacting us directly.
To exercise any of these rights, please contact us at privacy@totaltreasures.in.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any linked sites you visit.
9. Children’s Privacy
Totaltreasures.in does not knowingly collect or solicit personal information from anyone under the age of 13. If we learn that we have collected personal data from a child under 13, we will delete that information promptly.
10. International Data Transfers
If you are accessing our site from outside India, please be aware that your information may be transferred to, stored, and processed in India where our servers are located.
11. Changes to This Privacy Policy
We may update our Privacy Policy periodically to reflect changes in our practices. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us:
- Email: totaltreasures.in@gmail.com
- Phone:+91 8333855949
- Address: p&t colony b-block, suncity
- Hyderabad India Telangana
Thank You for Trusting Us
We appreciate your trust in Totaltreasures.in. Protecting your personal information is central to our mission of providing you with an exceptional shopping experience. We’re committed to transparency and are here to address any concerns you may have.